Every time I enter the always-crowded Apple store I marvel at their business model – how they have created not just loyal users, but lifetime, devoted partners. “Once a Mac, never go back” – and I have yet to meet anyone who has returned to a PC from a Mac. It just doesn’t happen.
It is no accident that I am publishing this newsletter on Valentine’s Day, the day when millions of people celebrate LOVE!
You see, I believe that love is the foundation of great leadership. Before you can practice the skills of leadership, you must truly love the people whom you lead.