Get Simple, Practical
Insights to Help you
Be a More Effective
(and Joyful) Leader

Get Simple, Practical Insights
to Help You be a
More Effective (and Joyful) Leader

Free and Laughing Inc., 2911 Bayview Avenue, Toronto, ON M2K 1E8
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How to deliver Customer Happiness

How’s this for a job title? “Customer Happiness Manager”. As we continually redefine the world of work in an effort to be and remain competitive, we are realising more and more that the experience of the customer is tantamount.

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YES you can have it ALL

I recently addressed 120 beautiful ladies, members of Lean In Canada, as part of an event: “Make This Your Year: What Can You Do Better in 2017?” This is the substance of my talk, which I hope will help you to make this your best year!

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