Get Simple, Practical
Insights to Help you
Be a More Effective
(and Joyful) Leader

Get Simple, Practical Insights
to Help You be a
More Effective (and Joyful) Leader

Free and Laughing Inc., 2911 Bayview Avenue, Toronto, ON M2K 1E8
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One of the hardest things the leader has to do

Many years ago, when I was the CEO of a food processing and distribution company, a line worker was caught stealing a jar of jam. I fired her. She pleaded with me that it was only one small jar, sobbing as she told me about her children, and her very poor circumstances. I was emotionally moved, and still feel a great deal of sorrow over it.

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Are you ready for a catastrophic event?

Recently, one of my clients experienced what I can only term a “catastrophic event”. A catastrophic event is one that brings a sudden end to an existing situation and usually strikes on a large scale. It is unforeseen and unplanned for and rocks the foundation of your business.

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Belling the HR cat

In my conversations with CEOs and other senior leaders, I often hear frustration and disquiet with the leadership of their Human Resource function. Because my work is in strategy, they express disappointment with the role he/she is playing in the formation and execution of strategy.

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When the playground bully turns up in your team

Do you ever wonder what happened to the playground bully of your childhood? The boy or girl who tormented you, called you names, hit you, teased you and any of the gamut of things that bullies do? Did he change? You wonder – did she outgrow her behaviour and become a sweet, caring soul? Wishful thinking …

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Forgiveness at Work

During a coffee break in workshop a few years ago, Megan asked if she could have a quiet word with me. Two years prior, she had applied for a position in the company and was passed over for someone else.

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