Balanced Scorecard Basics
A Journey of Learning and Growth
by Marguerite Orane
In December 2003, Harvard Business School Professor Robert Kaplan presented a 1-day Executive Seminar on The Balanced Scorecard in Kingston Jamaica. The seminar was hosted by Growth Facilitators, a Strategy Consulting Firm of which Marguerite Orane was a co-founder. Since then, Marguerite has facilitated hundreds of clients in the private, public, educational sectors in crafting and executing their strategies using the Balanced Scorecard.
Her highly innovative approach allows clients to see, touch and feel their strategy, thus resulting in a high level of buy-in, commitment and success. As she has partnered with her clients, Marguerite has enjoyed her own journey of learning and growth.
This booklet is the first in a series that presents articles on the Balanced Scorecard authored by Marguerite.