Are You Lonely At Work? You Are Not Alone!
Did you know that there is an epidemic of loneliness at work? I didn’t, until I read an HBR article this week on “Work and the Loneliness Epidemic”
How to go beyond friendly smiles and deliver really great service experiences
“Welcome back. We haven’t seen you in awhile” said Vanessa, the front desk receptionist at the Hilton Trinidad Hotel. The last time I stayed at the Hilton was about 18 months ago.