How Smart Are You? Take Charge of Your Tech
How smart is your business? This is one of the questions that came to mind from attending the Grace Kennedy Foundation Lecture 2018 by Dr. Parris Lyew-Ayee on March 7.
Do you take your practice to work?
Have you ever walked through a beautiful garden, where the plants and all within it are flourishing? How did you feel? Perhaps a sense of peace, order, tranquility? Joy, perhaps even bliss?
Have You Thought of Taking a Sabbatical?
“I need a sabbatical” I wailed to my coach a few months ago, my lofty 2017 goals and extensive “to do” list lined up in my journal like soldiers waiting for my command.
Leadership in times of crisis – when everything is melting down
Are you feeling that the whole world is leaping from crisis to crisis, and that you, and your team members are swept into a never-ending deluge of catastrophe? There is no doubt that our world is changing…
Exceptional Customer Service Lies in the Exceptions
You are the owner of a small business providing personal care services. A lady purchases a gift certificate for her fiancé for Valentine’s Day. She returns to you 3 months later asking for a refund as he died.
7 Things Gardeners Do to Make their Gardens Flourish (do these in your organization and it will flourish too)
It’s spring in Toronto (finally) and nature is budding, blossoming and blooming, so I am inspired to continue my “Organizational Nourishing” theme, thinking of ourselves as gardeners, and our organizations as gardens.
If your organization were a garden, would it be flourishing?
Have you ever walked through a beautiful garden, where the plants and all within it are flourishing? How did you feel? Perhaps a sense of peace, order, tranquility? Joy, perhaps even bliss?
6 Myths that get in the way of Transformation
“Transformation” – everyone wants it, few do it. “We need to transform” says the business/political/church/school/organizational leader, and immediately, peoples’ ears perk up, their emotions race at…
Is Experience a Shackle?
As I watch Justin Trudeau make his first steps as the new Prime Minister of Canada, I reflect on criticisms leveled at him during the campaign regarding his inexperience. His opponents tried to highlight this by running a campaign theme “Justin? He’s just not ready”.
Misinformation, frustration and Cuban coffee
I don’t cry easily but Miami Airport had me at the point of tears, tantrum, tempest or all three. Immigration and Customs were a maze of misdirection and wrong, conflicting information. I felt like I had picked the Chance card in Monopoly – “Go Directly to Jail; Do not Pass Go.”