Effective Date: November 16, 2022
Free and Laughing Inc. is a business offering a leadership coaching, speaking, workshop facilitation and leadership development programmes.
Free and Laughing Inc. only uses your personal information for the purpose of managing our business and our relationship with you. This Privacy Notice describes the ways that Free and Laughing Inc. protects the privacy of visitors to our website – www.margueriteorane.com. We protect the personal information of our clients, partners and team members in accordance with our agreements and applicable law.
Privacy and transparency are core to who we are as a business, and we have done our best to make our Privacy Notice easy to read and to allow you to find what you’re looking for. If you would like any more information, just reach out to us at joy@margueriteorane.com.
How does Free and Laughing Inc. use my personal information?
To respond to your requests, questions and feedback
If you request a meeting or contact us with questions or feedback, we will use your contact information to respond to you and provide you with applicable details or provide you with meeting instructions (if applicable).
To provide coaching, training and team facilitation services
If you register and purchase one of our courses or services, we will use your contact (name, address and email address) and payment information (provided via a secure form) to communicate with you, provide you with necessary information for the services, and process your payment.
To keep you updated with our e-newsletters and blog updates (with your consent)
We keep our network up to date on the latest insights on leadership, strategy, entrepreneurship and personal growth, updates on our products and services and other information we feel may be of interest to you via e-mail. If you wish to be added to our email list, we ask that you provide your contact information (including your name and email address) either through our website or through an e-mail. We respect your wishes when it comes to marketing. If you wish to unsubscribe, just click the ‘unsubscribe’ link at the bottom of every email or send us an email at joy@margueriteorane.com and we will stop sending you marketing emails.
A note about cookies and website analytics
We collect information (such as geographic location and IP address) about how you interact with our website: how you got here, how you use the site, what you are looking for, and whether you find it. This helps us improve the site to provide a better experience for you, and we also use the information to inform our business strategy.
A cookie is a small piece of text that is placed on your computer when you visit a website. Cookies were created so that information could be saved between visits to a website. They collect and store information about you based on your browsing patterns and information you provide. Cookies record language preferences, for example, or let users avoid logging in each time they visit a site. Almost all of the most popular websites use them. Cookies can be very useful because without them, you would have to enter certain bits of your personal information each time you visit your favorite site.
We use cookies that are necessary to make our website function, to improve performance, and to understand how you interact with our site. Some of our service providers use third party cookies or other digital markers to help us maintain and improve our websites and deliver interest-based advertising.
Google Analytics
Google Analytics uses cookies to analyze your use of the website, to create reports about visitor activities for us and to provide further services associated with the use of the websites and the internet. Although this information is collected through your Google ad settings, it is not provided to us in a personally-identifiable format.
To opt out of Google Analytics and targeted advertising, go to https://myadcenter.google.com/ or through the Google opt-out browser add-on located at https://tools.google.com/dlpage/gaoptout.
Hustle
Key cookies – hustle_module_show_count, inc_optin_never_see_again, hustle-hide-module, hustle-hide-module,hustle-hide-module
We use the Hustle plug in to help us manage effective marketing campaigns. More information about the cookies used can be found here.
Does Free and Laughing Inc. sell or share my personal information?
No. We do not sell your personal information, and we do not share it with third parties.
Free and Laughing Inc. uses some tools, service providers, apps and services to help us manage our business: things like managing customer interactions, communicating with you, managing payments and the other activities described above. If these tools are provided by third parties, we make sure the third parties are not allowed to access your personal information, copy it, or use it for any purpose other than to deliver the service to us. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. A list of third-party service providers is available upon request.
How does Free and Laughing Inc. protect my personal information?
First of all, we only collect the information we need to do the activities described above, and we only keep it as long as necessary. To protect the personal information we have, we use physical, organizational, and technological measures. For example: we only work with trusted technologies and service providers and use contractual measures to safeguard your data.
What are my rights with regard to privacy?
To access and correct your personal information
To request a copy of the personal information we hold on you or to ask us to update or correct your personal information, you can email joy@margueriteorane.com. Please be as specific as you can to help us provide a complete and timely response.
If you are not emailing us from the e-mail address we have on file, we may need to request additional information to verify your identity.
To lodge a complaint regarding our use of your personal information
We will do our very best to resolve any concerns you may have. Please let us know via an email to joy@margueriteorane.com.
If for some reason we can’t resolve your complaint, you may contact the Office of the Privacy Commissioner of Canada (OPC) at 30 Victoria Street, Gatineau, QC K1A 1H3 or Toll Free: 1-800-282-1376 or www.priv.gc.ca.
How do I get in touch?
If you have questions or comments about this Privacy Notice or our privacy practices, please contact us. The best way to reach us is via email at joy@margueriteorane.com. You may also send us a letter at:
Free and Laughing Inc.
509 Beecroft Road
Toronto, ON M2N 0A3