Are You Lonely At Work? You Are Not Alone!
Did you know that there is an epidemic of loneliness at work? I didn’t, until I read an HBR article this week on “Work and the Loneliness Epidemic”
Exceptional Customer Service Lies in the Exceptions
You are the owner of a small business providing personal care services. A lady purchases a gift certificate for her fiancé for Valentine’s Day. She returns to you 3 months later asking for a refund as he died.
A case of Culture eating strategy for lunch (and breakfast and dinner too) – and 4 questions to ask yourself
In 2007, the West Indies, an archipelago of former colonies of Britain, hosted the Cricket World Cup (CWC). With venues in 9 sovereign states…