What’s the story of your job? 3 Steps to find out!
“This really tells the story of my job,” observed James during the debrief phase of my workshop to develop Personal Balanced Scorecards (PBSCs) for his organization.
Things do Work in India… Here are some Lessons
“Things work in India; they just don’t work the way you expect them to,” Dushyant, our G-Adventures CEO (Chief Experience Officer) had declared in the kick-off meeting for our 7–day trek in India.
Executive Presence starts with Common Courtesy
“Executive Presence” – what do those words conjure? Designer suits? Swiss watches? Tumi luggage? Private aircraft? Men and women who are confident, polished and accomplished?
Where are the “Israels” in your organization?
“Don’t panic. Don’t panic,” crooned Israel, patting Nigel’s back in symphony with his words and tone. We had arrived at Base Camp, our final camp before our Kilimanjaro summit…
Forget “Exceeding Customer Expectations” – How About Blowing Them Away? 5 Things To Consider
“This has totally exceeded my expectations,” I declared over and over to my fellow travelers on my recent trek up Mt. Kilimanjaro in Tanzania, emphasis on TOTALLY.
Mindfulness at Work
Mindfulness is the state of being aware of the present moment, observing with detachment our thoughts, feelings and whatever is happening around us without judgement.
The Joy OF Work
For years I drove by this gentleman, who stood all day in the hot Jamaican sun on the corner of Barbican Road in Kingston, gently offering his pillows for sale. His ever-present smile sparked smiles from my children and me – that and the colourful designs of his pillows always brightened our day.
Business for Higher Purpose – The Looptail
Remember the supervisor who refused to move her performance appraisal score from 3.9 to 4.0 and so cost you a sizeable bonus? How about that “boss from hell” who yelled you out in front of the entire department and made you feel smaller than the bug scurrying along the floor?
Focus on Your Strengths
For years I struggled with my weakness of not paying attention to detail. I knew I had to overcome this in order to grow. I needed to pay attention to the details of my business and in my work with clients. I certainly could not allow any mistakes with clients, and those mistakes typically arose because “the devil is in the details.”
Happy New View
“Happy New Year. Happy New You. May this be the year that your dreams come true.” I love this greeting – sharing it and receiving it. It’s uplifting, positive and empowering. You might be thinking about the “new you” leader, parent or spouse at this traditional time for goal-setting and resolution-making.