6 Myths that get in the way of Transformation
“Transformation” – everyone wants it, few do it. “We need to transform” says the business/political/church/school/organizational leader, and immediately, peoples’ ears perk up, their emotions race at…
Why sometimes, a leader must be selfish
In the movie “Grand Hotel”, Greta Gabor famously said “I want to be alone.” I have been feeling that way for the past year, on my return from each of my extremely hectic business or vacation trips.
How to deliver Customer Happiness
How’s this for a job title? “Customer Happiness Manager”. As we continually redefine the world of work in an effort to be and remain competitive, we are realising more and more that the experience of the customer is tantamount.
3 Things I Learned from a fire in Week 2 of My New Job
“So you think you can run it?” the Chairman of the conglomerate I was working for post-Harvard Business School asked. He had just made a major investment in a food processing company in Jamaica.
The First Week of Your New Job – 5 things to consider
One of the coaching assignments that I particularly enjoy is when someone calls me and says “Marguerite. I have a new job and I would like you to prepare me to start in the right way and to coach me through the first few months.”
I Brush My Teeth When I Travel – Setting and Keeping Resolutions
January – it’s Resolution Time! Time to wipe the slate clean and start your life all over. In particular, it’s the time to reflect on the past 12 months, and decide what’s going to be different in the upcoming 12 months.
15 lessons from some people (and 2 dogs) in 2016!
2016 was an amazing year! Yes, it was! I declared it my year to “Live Bold, Wander Far” and I did. And along the way, I met some wonderful people, had time to muse and learned/remembered some things, for which I am very grateful…
A case of Culture eating strategy for lunch (and breakfast and dinner too) – and 4 questions to ask yourself
In 2007, the West Indies, an archipelago of former colonies of Britain, hosted the Cricket World Cup (CWC). With venues in 9 sovereign states…
How about a Thanksgiving Day for your business? 6 ideas to get it done
Today is Thanksgiving Day in the United States of America. It’s the one holiday that all Americans revere. I note the joy that this holiday brings as…
Don’t be on time, be early
“My greatest strength? Probably that I am always early” chuckled President Barack Obama a video clip urging people to vote early.