Every time I enter the always-crowded Apple store I marvel at their business model – how they have created not just loyal users, but lifetime, devoted partners. “Once a Mac, never go back” – and I have yet to meet anyone who has returned to a PC from a Mac. It just doesn’t happen.
Even though “Love Month” is now over, let’s consider the role of the core/coeur, the heart. In particular, how does a leader lead from the heart in an era where “big data” rules?
It is no accident that I am publishing this newsletter on Valentine’s Day, the day when millions of people celebrate LOVE!
You see, I believe that love is the foundation of great leadership. Before you can practice the skills of leadership, you must truly love the people whom you lead.
Shift your focus from what's going wrong to what's going right.
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